Author: Sophie Tonks

PATIENT NOTICE

W.E.F. Tuesday 4th May 2021

 

Re-Opening practices and Infection control

With the continued vaccination programme and reduction in people testing positive to Covid, SHS is now able to relax one of the measures put in place to reduce transmission within practices. Practices will be able to unlock the front doors and allow patients to enter but with the precautionary measures in place:

 

PATIENT NOTICE

 

Dear Buttercross Health Centre & Ilchester Surgery Patients, our practice doors are now open but you will only be allowed to access the building as per the following guidance

  1. Only invited patients with appointments to enter the building
  2. At entry point, patients will be required to wear a surgical fluid repellent face mask provided. Patients who do not comply will be asked to phone the practice and alternative instructions will be given- those patients will need to be treated as high risk and seen at the end of the day in the nominated room or in their cars/Carpark if privacy can be maintained and the clinician feels appropriate.
  3. All patient entering the practice must use the hand sanitiser at the entrance to the practice waiting room
  4. All patients must not have any symptoms of Covid or have tested positive in the last 10 days.
  5. The waiting room must ensure social distance is maintained with minimal seating which will need wiping down between patients.
  6. The waiting room must be well ventilated and patients advised that the room may be cooler than normal as a result.
  7. Toilets must only be used as if absolutely necessary and the usual IPC measures remain in place.
  8. The Standard Infection Control Precautions (SICPs) are the basic infection prevention and control measures necessary to reduce the risk of transmission of any infectious agents and still remain in force.

NHS COVID-19 VACCINATION PROGRAMME UPDATE

We know that everyone is eager to find out when they will get their Covid vaccination and that this is an anxious time. The NHS is working very hard to invite people who are eligible to have their vaccination, as quickly as possible. If you are aged over 50 you can now book your vaccination through the surgery or the National Booking Service, online, or by calling 119.

Please support us by ensuring your contact details are up to date, so we can contact you quickly when it is time to have your vaccination.  We are contacting eligible people by phone, letter or text message – if you have already booked an appointment at a large vaccination centre, please tell us so we can update our records.

As soon as you are invited – please confirm your appointment date and time.  You must attend all booked appointments to ensure that precious vaccines are not wasted and we can invite everyone as quickly as possible.

** If you already have an appointment over the coming weeks, whether for your first or second dose, this remains in place and it’s really important that you attend it as planned

 

You can get your COVID vaccination if:

  • You are aged 50 or over
  • you are at high risk from coronavirus (clinically extremely vulnerable)
  • you are an eligible frontline health or social care worker
  • you have a condition that puts you at higher risk (clinically vulnerable)
  • you have a learning disability
  • you are a main carer for someone at high risk from coronavirus

**Oxford Astrazeneca update**

On 7 April 2021, the Medicines and Healthcare products Regulatory Agency (MHRA) issued new advice, concluding a possible link between the AstraZeneca COVID-19 vaccine AstraZeneca and extremely rare, unlikely to occur blood clots. It concluded that the benefits of vaccination continue to outweigh any risks but advised careful consideration be given to people who are at higher risk of specific types of blood clots because of their medical condition.

The Joint Committee on Vaccination and Immunisation (JCVI) has weighed the relative balance of benefits and risks of the AstraZeneca COVID-19 vaccine and advise that:

  • the benefits of prompt vaccination with the AstraZeneca COVID-19 vaccine far outweigh the risk of adverse events for individuals 30 years of age and over and those who have underlying health conditions which put them at higher risk of severe COVID-19 disease.
  • It is preferable for adults aged under 30 years without underlying health conditions that put them at higher risk of severe COVID-19 disease, to be offered an alternative COVID-19 vaccine, if available. People may make an informed choice to receive the AstraZeneca COVID-19 vaccine to receive earlier protection.

Half day closing for staff training

Please note that Buttercross Health Centre & Ilchester Surgery will be closed for training from 1:00pm to 4:00pm this Wednesday 17th March 2021
We will be available to urgent calls only.
Many thanks

Letter to Patients: March 2021

Letter to Patients: March 2021

 

With Spring on our doorsteps and Summer in reach, we know that our patients and the communities we support are eager to get back to some sort of normality as the roll out of the NHS Covid-19 vaccination programme in Somerset accelerates.

Although the county is making great progress vaccinating people in the priority groups described by the Joint Committee on Vaccination and Immunisation (JCVI), there are still a significant number of people to vaccinate.

In addition, there is no current change to Government guidance and lockdown measures and, as such our GP practices will continue to provide healthcare services using enhanced infection control measures; this means that we are only able to see patients who have pre-booked an appointment and reception doors will remain closed during this time. This is to ensure the ongoing safety of our staff and subsequently the ability to continue services. However, most importantly, it is to protect you, your families and neighbours.

Despite patients only attending the practice if they have a booked face to face appointment, please remember that our staff are still continuing to undertake everyday work – just in different ways. The practices remain exceptionally busy providing routine and urgent healthcare services in addition to local Covid-19 vaccinations too.

We understand that the closer we get to the easing of current restrictions the more enthusiastic we become to go back to the way things were. Despite this, we are not quite there and we ask that our patients continue to respect and follow the instructions given to them by our surgery teams when attending appointments and that they are considerate when speaking to our staff who, much like everyone else, have had an incredibly challenging and long year.

While we understand that everyone waits in anticipation of the future easing of restrictions, please remember to be patient and kind as we are doing everything we possibly can to provide safe and efficient care to all.

Thank you for your ongoing support and patience.

 

 

Video Consultations

Most GP surgeries, hospitals, mental health services and community care services now offer video consultations.

Video consultations save you stress and money and they are a safe way for us to see how you are whilst social distancing

All you need is a charged device, a quiet, private space and a good internet connection

A video call is very similar to a face-to-face appointment. You will get the same care.

The clinician will ask you questions about your health to work out the best treatment for you. You can also ask any questions you may have. If appropriate, the clinician may ask you to come to the surgery for physical assessment following an initial video consultation, or refer you to a specialist service.

If your video call does not work or you do not have signal, we will try a phone call instead.

If this is not possible, you will be able to rebook your appointment.”